Frequently Asked Questions

Protevio AI is a next-generation facial recognition search engine that allows you to find any face on the internet in under a second. We've indexed faces from public sources across the open web and use advanced AI to deliver accurate results instantly.

Whether you're a photographer tagging event photos, a security professional verifying identities, or an investigator finding leads, Protevio AI provides the tools you need.

Our system works in 5 steps:

1. Web Crawling: We continuously index faces from public web sources 24/7

2. Face Detection: Neural networks extract and normalize faces from images

3. Duplicate Elimination: Perceptual hashing removes duplicates (60% reduction)

4. Vector Indexing: Each face becomes a 512-dimensional embedding in FAISS

5. Search: Upload a photo → instant matches with source links (~800ms)

Speed: Sub-second results vs 3-10 seconds with competitors

Pricing: Starting at €25/month vs €30-100/month elsewhere

API-First: Easy integration with SDKs for Python, Node.js, and Go

Transparency: Clear pricing, no hidden fees, GDPR compliant

Free: €0 - 10 searches/day (300/month)

Starter: €25/month - 50 searches with full results and email support

Pro: €35/month - 75 searches + API access + priority support

Unlimited: €300/month - Unlimited searches + white-label + SLA + dedicated support

Yes, we offer a 14-day money-back guarantee for all paid plans. If you're not satisfied with Protevio AI, contact us within 14 days of your purchase for a full refund.

Absolutely! You can upgrade or downgrade your plan at any time from your dashboard. Changes take effect immediately, and we'll prorate any billing adjustments.

Protevio AI achieves 99.9% accuracy using state-of-the-art neural networks and perceptual hashing. Our false positive rate is less than 2%, meaning you can trust the results.

Each result includes a confidence score so you can see how certain we are about each match.

We support JPG, JPEG, PNG, and WebP formats. Maximum file size is 10MB. For best results, use clear, well-lit photos where the face takes up at least 20% of the image.

Yes! Our RESTful API is available on Pro and Unlimited plans. We provide SDKs for Python, Node.js, and Go, along with comprehensive documentation and code examples.

Example API call:

POST https://api.protevio.com/v1/search

Rate limits depend on your plan:

Pro: 100 requests/hour

Unlimited: No rate limits

Yes, Protevio AI is fully GDPR compliant. We take privacy seriously and implement:

• End-to-end encryption for all uploads

• Automatic photo deletion after processing

• Right to be forgotten (opt-out mechanism)

• Audit logs for all searches

• No storage of uploaded images

Uploaded photos are processed immediately and deleted within seconds. We do not store, sell, or share your uploaded images. Ever.

We only extract a mathematical representation (embedding) of the face to perform the search, then discard everything.

Yes! We provide an opt-out mechanism. Contact us at [email protected] with a photo of yourself, and we'll remove all matching faces from our index within 48 hours.

This is a core part of our GDPR compliance and your right to be forgotten.

We only index faces from publicly accessible websites. We respect robots.txt, implement rate limiting, and never access private or password-protected content.

Our crawlers operate within ethical boundaries and legal frameworks.